
Поддержка для Spark
FAQ
1. What material is the Spark front arm and rear arm made of?
Nylon and fiberglass.Did this help answer your questions?Yes/No2. Where are the Spark's antennas and compass mounted to?
The compass is mounted to the aircraft nose and the antennas are mounted to the belly of the aircraft (both sides of the Downward Vision System module).Did this help answer your questions?Yes/No3. What are the motor model, KV value and RPM value for hovering, respectively?
The motor model is 1504, KV is 2100, and its RPM for hovering is 12000.Did this help answer your questions?Yes/No4. Does the Spark have dual IMU and dual compass?
The Spark is equipped with only one IMU and one compass. Also, the Spark should be placed in a six different directions for IMU calibration.Did this help answer your questions?Yes/No5. What is the size of the propeller and what material is it made of?
The size of the propeller is 5 inch (diameter) and the material is fiberglass.Did this help answer your questions?Yes/No6. What is the diagonal size of the Spark?
170 mm (refer to the bottom of the motor).Did this help answer your questions?Yes/No7. How often should I replace propellers?
If the propeller is scratched, bent, or damaged, replace it within one year.Did this help answer your questions?Yes/No8. How do I stop the motors in emergency cases?
When the app displays that there is an error with the aircraft, you can stop the motors by pushing both sticks to the bottom inner or outer corners.Did this help answer your questions?Yes/No9. At what temperature will the fan work?
The fan will start working when the aircraft is powered on. Its speed will change with the temperature.Did this help answer your questions?Yes/No10. Return-to-Home Mechanism
If Return-to-Home is triggered when the aircraft is 3 meters away from the Home Point, the aircraft will land immediately.
When the aircraft is between 3 m and 20 m from the Home Point, it will return to the Home Point at the current altitude with the RTH at Current Altitude option enabled (the default setting in DJI GO 4) if flying at or above 2.5 m. It will ascend to 2.5 m then return to home if flying lower than 2.5 m. If RTH at Current Altitude is disabled in DJI GO 4, the aircraft will land automatically when the aircraft is between 3 m and 20 m from the Home Point.
If Return-to-Home is triggered when the distance between the aircraft and Home Point falls between 20 to 100 meters, the aircraft will ascend to the preset Return-to-Home Altitude and fly to the Home Point at 3 m/s with Obstacle Avoidance enabled.
If the distance between the aircraft and Home Point is larger than 100 meters, the aircraft will ascend to the preset Return-to-Home Altitude and fly to the Home Point 10 m/s without Obstacle Avoidance.Did this help answer your questions?Yes/No
1. What is the gimbal of the Spark?
It is a two-axis gimbal, providing a steady platform for the camera.Did this help answer your questions?Yes/No2. Can I dismantle the gimbal by myself?
No.Did this help answer your questions?Yes/No3. Is there any indicator on the gimbal?
No.Did this help answer your questions?Yes/No4. What is the maximum video bitrate?
24 Mbps.Did this help answer your questions?Yes/No5. What's the controllable range of the camera?
0° to -85°Did this help answer your questions?Yes/No6. What's the minimum focus distance of the camera?
2 m.Did this help answer your questions?Yes/No7. Does the Spark have filters?
No.Did this help answer your questions?Yes/No8. What should I do if the video or image transmission blurs when the aircraft is braking indoors?What should I do if the video or image transmission blurs when the aircraft is flying outdoors at night or in a cloudy day?
The blurry issue cannot be removed in long exposure when the Spark flies indoors, in cloudy day, or at night. The issue occurs when the exposure time is longer than 10 minutes.
You can also set the camera to M mode to reduce the exposure time, but the image quality will decrease. For example, in A mode, the shutter is 100 and ISO is 100, then you can set the shutter to 200 and ISO to 200 manually.Did this help answer your questions?Yes/No9. What should I do if the aircraft shakes and moire pattern occurs during flight?
Do not fly the Spark in the following conditions:
1. High winds
2. Sport mode
3. Braking in Atti modeDid this help answer your questions?Yes/No10. What should I do if the roll axis is tilted during flight?
When the aircraft enters Atti mode, the gimbal will switch to FPV mode automatically, because the GPS signal is lost and the Vision Positioning System is turned off. A notification stating that the flight mode is switched to Atti mode is shown on the app. In this case, the gimbal will be tilted. To fix the issue, turn on Vision Positioning System or wait until the GPS signal is strong.
If a ""Gimbal Motor Overloaded"" warning is shown on the app, the gimbal will be powerless. To fix the issue, power on the aircraft again.Did this help answer your questions?Yes/No11. How long can a video be recorded with a 16G SD card?
1080p 60 at 24 Mbps: 91 minutesDid this help answer your questions?Yes/No12. What kind of SD card can be used with the Spark?
Sandisk 16 GB UHS-1 Micro SDHC
Sandisk 32 GB UHS-1 Micro SDHC
Sandisk 64 GB UHS-1 Micro SDXC
Kinston 16 GB UHS-1 Micro SDHC
Kinston 32 GB UHS-1 Micro SDHC
Kinston 64 GB UHS-1 Micro SDXC
Samsung 16G UHS-I Micro SDHC
Samsung 32G UHS-I Micro SDHC
Samsung 64G UHS-I Micro SDXCDid this help answer your questions?Yes/No13. What kind of Metering mode does the Spark support?
Evaluative Metering and Spot Metering are supported.Did this help answer your questions?Yes/No14. Does the camera support focus or zoom in and out?
No.Did this help answer your questions?Yes/No15. What are the photo resolution and video resolution without an SD card?
When an SD card is not inserted to the aircraft or the SD card is full, the photo resolution is 1024x768 and video resolution is 1280x720.Did this help answer your questions?Yes/No
1. How can I link the remote controller with the aircraft by using the buttons on the remote controller?
Press the Pause Button, FN Button and C1 Button, and power on the aircraft. Press and hold the Intelligent Flight Battery Switch. Release the switch when the aircraft makes a "D" sound.Did this help answer your questions?Yes/No2. Can the remote controller output HDMI signal?
No.Did this help answer your questions?Yes/No3. When should I use the Pause Button on the remote controller?
The aircraft will brake immediately when the Pause Button is pressed during flight. In this case, press the Pause Button for three seconds and release it. If the Pause Button is pressed when the aircraft is landing or returning to the Home Point, the aircraft will stop landing or returning to the Home Point. Instead, it will brake and hover in place.Did this help answer your questions?Yes/No4. Does the Spark's remote controller support Dual Remote Controller mode?
No.Did this help answer your questions?Yes/No5. Can the beeping tone of the remote controller be turned off or adjusted?
No.Did this help answer your questions?Yes/No6. Can I detach the antennas from the remote controller?
No.Did this help answer your questions?Yes/No7. Are the Spark and Mavic Pro remote controllers compatible with each other?
No.Did this help answer your questions?Yes/No8. How long can a remote controller be used? How long does it take to fully charge the remote controller?
It takes about two hours to fully charge the remote controller. The remote controller can work for about three hours.Did this help answer your questions?Yes/No9. Why does the Status LED blink red slowly for 10 seconds when the remote controller is powered on?
When the remote controller is initializing, the Status LED will blink red slowly for 10 seconds.Did this help answer your questions?Yes/No10. Will the remote controller make a beeping sound after power-on when the control sticks are not centered?
No. There will be a beeping sound when the battery charge is low. If the remote controller is not connected to the aircraft and the remote controller is not used for five minutes, it will make a beeping for one minute and then power off.Did this help answer your questions?Yes/No11. What is the C1 Button used for?
You can customize the C1 Button in the app.Did this help answer your questions?Yes/No12. What is the FN Button used for?
It is an intelligent flight shortcut button.Did this help answer your questions?Yes/No
1. How long does it take to fully charge a battery?
80 minutes with the DJI USB charger.
52 minutes for one battery, 55 minutes for two batteries and 85.2 minutes for three batteries with the battery charging hub.Did this help answer your questions?Yes/No2. What is the charging temperature range of the battery?
5℃ to 40℃.Did this help answer your questions?Yes/No3. What is the rated power of the charger?
The maximum rated power of the DJI USB charger is 18 W.Did this help answer your questions?Yes/No4. How long shall I charge and discharge the battery once?
The battery needs to be charged fully once every three months.Did this help answer your questions?Yes/No5. What can I do if a brand new battery does not work?
The battery is in the sleep mode. It is recommended to connect the battery to the charger to wake it up, fully charge it and then mount it to the aircraft.Did this help answer your questions?Yes/No6. How do the Battery Level Indicators blink if battery update failed? What can I do to fix this issue?
The two Battery Level Indicators in the middle will be solid on if battery update failed. In this case, update the battery firmware again.Did this help answer your questions?Yes/No7. Is it normal that the battery level shown in DJI GO 4 is not 100% when the Spark is powered on with a fully charged battery?
It is normal as long as the current battery level is higher than 95% of its total power.Did this help answer your questions?Yes/No8. What are the functions of the button on the battery?
Power on and off the battery.
Check the battery power (press once).
Turn on Palm Launch (press twice).
Link the aircraft and remote controller (press the Pause Button, FN Button and C1 Button, power on the aircraft, release the button when the aircraft makes a ""D"" sound).
Switch Wi-Fi mode (press and hold the button for 6 seconds and release it when hearing ""DD"").
Reset Spark's Wi-Fi (press and hold the button for 9 seconds and release it when hearing ""DDD"").Did this help answer your questions?Yes/No